Pos System Printer Not Working
To set your printer as the default printer go to your windows control panel printers and devices right click on the pos printer and select set as default.
Pos system printer not working. If the printer does not want to print print a test page from wordpad. You can check this by opening up devices and printers or printers and faxes if you are using windowsxp right clicking on your printer selecting printer properties or properties if you are using windowsxp and clicking on the ports tab. If it is a usb printer try usb001 usb002 usb003 and so on. There are three steps that may help get you back on track.
Employees in their rush to ring up sales or enter orders can unintentionally trip over your pos system s power cables accidentally unplugging the hardware and possibly leading to temporary system failure as well as lost sales. Next choose the printer that i want isn t listed and press next. If the control panel is in category view click on the view devices and printers. This video is for a thermal receipt printer.
Turn off the computer or device the printer is connected to the router if used and the printer. Try selecting several different ports hint. Once you get to the devices and printers screen click on add a printer. It s common for printer cables to get kicked.
Now power on the. A lot of the times the printer is not actually broken but instead the thermal paper is being loaded incorrectly or the wrong paper is being used. Choose control panel if the control panel is in category view click on the view devices and printers. However some point of sale systems fail to do this properly and if bad analytics are hurting your business you need to speak with a pos professional about upgrading your system to one that meets your needs.
Press the windows start button. This is a troubleshooting video brought to you by sintel systems. First navigate to the devices and printers section. Promotions are a must for any retailer and your pos system should not have any issues handling sales coupons and other daily discounts.
Next choose add a local printer or network printer with manual settings choose next. If you install the thermal printer driver and are not able to get the printer to work here is a workaround that will fix the problem. If it is serial try com1 com2 com3 and so on.